A personal song,
with clear terms.

These Terms of Service govern your use of Avera Song, operated by Wall Way Co., Limited (“Avera,” “we,” “us”). By using the service or placing an order, you agree to these Terms and our Privacy Policy.

1. The service

Avera turns the story and preferences you provide into personalized lyrics, a short free musical preview, and—if you choose to purchase—two complete musical interpretations, downloadable MP3 files, and a private gift page. Songs are generated with AI and are not represented as performances by human singers or musicians. You review and approve the lyrics before full music production begins.

2. AI providers and generated content

Lyrics are generated using Cloudflare Workers AI with the Qwen3 30B A3B model currently configured for Avera. Avera also uses Cloudflare Workers AI with Meta Llama Guard 3 8B to screen submitted story text and lyric text before music generation. Music is generated through Kie.ai’s ai-music-api/generate service using its configured Suno-compatible V6 mode. These providers may process the text needed to perform their services. We do not offer voice cloning and do not accept customer photo or voice uploads for song generation.

AI output can vary and may contain errors. Please review the lyrics and audio before sharing. Avera does not promise that output is unique across all users, eligible for copyright registration, or cleared for commercial broadcast or other commercial use. Any expanded license must be stated at checkout.

3. Eligibility and account

You must be at least 18 years old to create an account or place an order. Keep your account information accurate and your sign-in link or credentials secure. You are responsible for activity performed through your account. Contact hello@averasong.com promptly if you suspect unauthorized access.

4. Price, payment and test environment

Prices, discounts, currency, and included deliverables are shown before you confirm an order. A complete song is a one-time purchase; there is no subscription. Avera is currently operating in a controlled test environment. Test checkout actions do not represent a captured card payment. We will update this notice and identify the live payment provider before accepting customer payments. Waffo Pancake is not currently connected to Avera checkout.

5. Cancellation and refunds

You may cancel an order for a full refund before personalized lyric or music production has started. To request cancellation, email hello@averasong.com from the address used for the order and include your order number. We will acknowledge the request within two business days.

Once personalized production has started, the work is made specifically from your story and a refund may no longer be available, except where required by applicable consumer law, where we cannot deliver the service, or where the delivered product has a material defect that we cannot reasonably correct. Nothing in these Terms limits a non-waivable statutory right.

Approved refunds are submitted to the payment provider within five business days. The time for funds to appear depends on the provider and the customer’s bank; it commonly takes a further five to ten business days. If you see a duplicate or incorrect charge, contact us with the order number and transaction details.

6. Acceptable use and AI content rules

You may submit only lawful information you have the right to use. You must not request, create, or distribute:

• Pornographic, sexually explicit, or other NSFW content.
• Graphic violence, gore, threats, harassment, or encouragement of violence.
• Hate speech, dehumanization, or content promoting discrimination against a protected group.
• Child sexual abuse material, sexualization of a minor, or any sexual content involving a person under 18.
• Deepfakes, deceptive impersonation, or imitation of a real person’s voice or likeness without authorization.
• Content that infringes copyright, trademark, publicity, privacy, or other rights, including requests to imitate a named living artist or reproduce a protected recording.
• Content that facilitates crime, fraud, exploitation, or evasion of safety controls.

Submitted story text and generated lyric text are screened by an automated safety classifier before they are sent for music generation. This check may make mistakes and is not a substitute for human judgment. Report a concern to hello@averasong.com; include the order number or page link and a short description. Avera support reviews reports, may restrict access to content while reviewing it, and may reject a request, remove a share page, suspend generation access, or close an account for serious or repeated violations. We may report suspected child exploitation or other serious illegal activity to the appropriate authorities where required.

You may appeal an account or content decision by replying to the notice or emailing the same address with “Appeal” in the subject. Where practical, a person who did not make the initial decision will review the appeal.

Our current automated screening covers submitted text and lyric text; it does not perform a separate automated voice-identity or audio-deepfake scan on finished audio. Do not use Avera to imitate a real person or create deceptive audio.

7. Ownership, use and sharing

You retain rights to the story and materials you submit. You authorize Avera and its service providers to process them only to create, store, support, and deliver your order, protect the service, and meet legal obligations. Your purchase does not give Avera permission to publish your song or story. Public display requires a separate, optional permission that you may revoke for future display.

After purchase, you may use the delivered song for personal, non-commercial listening and sharing with the recipient. Commercial releases, advertising, broadcast, resale, or licensing are not included unless a separate written license is shown at checkout. You are responsible for ensuring that your submitted materials do not violate another person’s rights.

Gift pages are private or unlisted links. Anyone with a published link may be able to open it, so share it only with people you intend to reach.

8. Invitations and promotional credits

Eligible referrals may earn the referring account one 50% non-cash credit after a new customer completes a paid first order and the order passes the stated refund review period. Avera reviews eligibility before approving a credit. Two approved credits may be combined for up to 100% off one complete song; additional credits remain available. Credits cannot be transferred, exchanged for cash, or combined with a discount code. Self-referrals, duplicate accounts, refunded orders, or abusive promotion may be disqualified.

9. Availability, limits and termination

We may limit previews or generation to protect customers, provider capacity, and the service from abuse. We may suspend or end access for a material breach of these Terms, unlawful activity, or a safety risk. We will try to provide reasonable notice unless immediate action is needed to protect people, rights, or the service.

10. Disclaimers and liability

The service is provided as available. To the extent permitted by law, Avera is not liable for indirect or consequential loss arising from use of the service. Nothing in these Terms excludes liability that cannot legally be excluded or limits your statutory consumer rights. If a court finds Avera liable, its total liability for the affected order will not exceed the amount paid for that order, except where law requires otherwise.

11. Privacy and contact

Our Privacy Policy explains how personal information is handled. For order, refund, safety, privacy, or legal questions, contact hello@averasong.com.

12. Company information and governing law

Avera Song is operated by Wall Way Co., Limited, registered office: WORKSHOP 60, 3/F, BLOCK A, EAST SUN INDUSTRIAL CENTRE, NO. 16 SHING YIP STREET, KOWLOON, HONG KONG, Hong Kong company registration number 3228710. Our customer service contact is hello@averasong.com. These Terms are governed by Hong Kong law, subject to any mandatory consumer-protection law that applies where you live. Nothing here prevents you from bringing a claim in a court that has jurisdiction under applicable consumer law.